Terms of service

Privacy Policy

This Privacy Policy explains how Third Kind Jewellery ("we", "us", "our") collects, uses, and protects your personal information when you shop with us or use our website. We are the data controller responsible for your information.

What we collect
When you place an order or contact us, we collect the information you give us: your name, delivery and billing address, email address, and order details. Payment details are handled securely by our payment providers — we don't see or store your full card number. When you browse the site, some information (like your device and cookies) is collected automatically to help the site work and improve.

Why we use it
We use your information to process and deliver your order, to contact you about your order, to handle returns or enquiries, and to meet our legal obligations. We only send marketing emails if you've opted in, and you can unsubscribe at any time.

Who we share it with
Our store runs on Shopify, which processes information on our behalf so we can sell to you (see Shopify's own privacy policy for details). We also share information with our payment providers and delivery couriers, purely so your order can be paid for and delivered. We don't sell your personal information to anyone.

How long we keep it
We keep order information for as long as needed to fulfil your order and meet legal and tax requirements, then delete it.

Your rights
You have the right to ask us for a copy of the information we hold about you, to correct it, or to ask us to delete it. To do any of these, just contact us at contact@thirdkindjewellery.com.

Cookies
Our site uses cookies to function properly and to understand how the site is used. You can control cookies through your browser settings.

Contact & complaints
For any privacy questions, contact us at contact@thirdkindjewellery.com or write to: Third Kind Jewellery, 37 Rhos Fawr, Abergele, Conwy, LL22 9YH, United Kingdom.

If you're unhappy with how we've handled your information, you have the right to complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk.